Myselfdignity.com offers an industry leading 30-day return policy. In the event that you are not completely satisfied with your purchase you may return the item for a refund within 30 days of the purchase date. Before returning an item, you must first contact customer service either by phone or via email to receive a Return Authorization (RA) Number, as well as the proper return address information. Returns must be received by the warehouse within 10 business days of receipt of the above mentioned RA number. All return shipping costs are the responsibility of the customer. Please be sure to reference the RA number on the outside box, so that your return can be processed correctly. Items returned without an RA number, or with incorrectly marked RA numbers will not be processed.

Once you have shipped the item, please forward any tracking information to us via email atRA@myselfdignity.com, or you can call customer service with the information. Refunds will be issued only after the item is inspected and approved by the warehouse staff.

In order to be eligible for a return, the product(s) must be unused, clean, and in perfect working condition. All paperwork (including packaging, manuals, and blank warranty cards) and contents must also be in their original resalable condition.

All products sold on this site are subject to a 15% restocking fee. Products that have been opened cannot be returned.

Order cancellation requests received after your order has been shipped will be processed as returns, and are subject to our return policy listed above.

Please note that Shipping, Handling, and Insurance charges are not refundable.

• All products we sell are brand new unless clearly indicated otherwise.
  
• All products carry the original Manufacturers Warranty.
  
• We accept all major credit cards, including Visa, MC, Amex, & Discover, as well as money orders, and personal checks.
  
• Please note that personal checks require 10-14 days to clear, at which point your order will be shipped.
  
• For your protection, all orders that are submitted to us through our website are subjected to a thorough verification procedure before processing. This may include contacting you via telephone or e-mail to confirm your order, delivery and payment information. Please be sure to include a phone number and an e-mail address at which you can easily be reached, so that we can contact you in a timely manner when necessary.
  
• To avoid fraud, our verification department requires that you provide us with the billing address and phone number exactly as it appears on your credit card statement. Inaccurate information may cause a delay in the processing of your order. Please note that if an item is requested to be shipped to an alternate address, additional time to verify the request will be required.
  
• Items shipped in the State of New York will have 8.625% state tax added to the order total.
  
• Myselfdignity.com tries to maintain the accuracy of product and pricing information throughout our website. However, we cannot be held responsible for typographical errors, omissions or technical inaccuracies. Please note that pictures are for illustration purposes only. Please read the descriptions carefully to best understand the product you are purchasing.